2nd Line Support Engineer

Role: IT Engineer

Location: Halewood, UK/Onsite

Salary : DOE

Ready to utilise your skills in handling computer hardware?

Are you passionate about supporting and configuring smart devices, PCs and printers?

Role: IT Field Engineer

Location: Halewood, UK/Onsite

The Role

As a IT Engineer, you will be responsible for handling computer hardware, supporting and configuring of smart devices, PCs, printers etc.

Key responsibilities:

• Support the configuration of barcode scanners (ex. Datalogic, Motorola, Honeywell handheld, Intermec)

• Support the configuration of barcode printers for Shop Floor and Office (ex. Zebra, Printronix, Intermec)

• Support the configuration of any printer (non-barcode) on shop floor and in office like HP.

• Support the configuration of smart devices such as MX2 / Motion and Dell Tablets for workstations.

• Support the Configuration of PC's (Critical Shop Floor and Office).

• Coordinate with towers team (AM (MES, SAP), NW, DCH, EUS) for End user related activities.

• Configure the line side devices, HMIs/ MRTs, Dell Tablets/Touch Pads.

• Log on to plant floor applications, check log files, handle monitoring tools

Key skills/knowledge/experience:

• Understanding of hardware and software computer applications.

• Ability to check and monitor server status and system health, event screening, etc.

• Knowledge of Windows Server, manufacturing shop floor devices such as printers, barcode scanners, HMIs, MRTs.

• Knowledge of network and device troubleshooting.

Rewards & Benefits

the client is consistently voted a Top Employer in the UK and globally. Their competitive salary packages feature paid holiday entitlement, pension contribution, private healthcare including dental & optical coverage, life assurance and income protection, laptop and phone, cycle-to-work scheme, exclusive discounts on gym memberships plus much more

Job Types: Full-time, Permanent