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Sales Support Associate - Sunbelt SupplyFloworks International LP • United States
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Sales Support Associate - Sunbelt Supply

Floworks International LP
  • US
    United States
  • US
    United States
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About

Sales Support Associate
Sunbelt Supply is a global provider of flow control solutions. We maintain one of the largest and most diversified selections of valves, actuators, actuation accessories and specialty PFF in North America, comprised of more than 50 major manufacturers. We provide in-house valve automation services, including CAD design and drawings, machine, fabrication, assembly shops featuring CNC machinery, and automation repair work. Sunbelt Supply is a subsidiary of FloWorks International LLC, which is a privately held company located in Houston, Texas. The Sales Support Associate is responsible for supporting sales team efforts by expediting, executing and complying with customer requirements on all orders. Handles document requirements for export compliance and customer requests via telephone, fax or email. Coordinates with the outside sales team and other departments to ensure that customers receive the best service possible. Respond to customer inquiry & delivery requirements and other requests received via outside salespersons, telephone, e-mail, written, and faxed correspondence. Key Responsibilities: Provides documentation required by customer Process orders and assist with quotes for customs Provide support with shipping and receiving in CSD Responds in a timely fashion to customer requests Performs follow-up to ensure timely shipment of materials and customer satisfaction Maintains strong working relationships with customers Resolves customer service issues. Tracks open sales orders Qualifications: Experience in inventory sales Proficient with Outlook, Excel, and Microsoft Word HS Diploma or GED required 0-2 years of experience in area of responsibility Physical Demands Frequently required to stand Frequently required to walk Continually required to sit Continually required to utilize hand and finger dexterity Occasionally balance, bend, stoop, kneel or crawl Continually required to talk or hear Continually utilize visual acuity to read technical information and/or use a keyboard Occasionally required to lift/push/carry items up to 25 pounds Occasionally work near moving mechanical parts Occasionally exposure to outside weather conditions Occasionally loud noise (examples: shop tool noises, electric motors, moving mechanical equipment) Work Environment This role operates in a professional office environment and standard office equipment such as computers, phones, and printers are used. Occasional visits to warehouses or operational sites may be required. The Perks of Working Here FloWorks offers a competitive benefits package designed to support your health, financial well-being, and work-life balance. Highlights include: Medical, Dental & Vision Insurance with multiple plan options Company-paid Life and Disability Insurance 401(k) with company match Health Savings & Flexible Spending Accounts Supplemental coverage (Accident, Critical Illness, Hospital Indemnity) Employee Assistance Program (includes 3 free counseling sessions) Identity Theft Protection at discounted rates FloWorks is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or protected veteran status. Committed to fostering a culture where every individual is valued and empowered to contribute to shared success. FloWorks participates in the US Government's E-Verify program.
  • United States

Languages

  • English
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