Sales Executive

We have an exciting job opportunity for a Modernisation Sales Executive to join our Belfast team.

Purpose

The Modernisation Sales Executive for winning and maintaining customer business, whilst working within a close-knit team and driving customer excellence throughout the organisation.

Key responsibilities:

• Proactively develops and creates customer relationships in area of responsibility.

• Is accountable for developing KONE position in your customer base or market area.

• Creates and communicates leads and sales opportunities for entire KONE sales team (e.g., cross-selling)

• Ensures customer satisfaction and manages any queries.

• Documents the customer and contact information and maintains accurate customer data.

• Proactively generates opportunities from outside current customer base.

• Manages requests for quotations.

• Is accountable for leads, opportunities, orders, and contracts to meet the sales budget and pricing targets.

• Is accountable for finding customer needs and that KONE’s solution matches with the needs.

• Is responsible for pricing using the approved tendering tools, and for optimizing prices and discounts.

• Responsible for on-going account management and renewal of existing contracts

• Validates that the contents of the contracts are in line with the negotiation process outcome.

• Maintains full information of opportunities, tasks, and visits (sales funnel management)

• Responsible for timely and accurate reporting in CRM

• Responsible for gathering relevant information about market and competitors from the field.

• Supports the finance function in money collection.

• Drives execution of individual sales plan

Key Skills & Experiences:

• Previous experience and results in sales and customer management

• Background in Service Sales is desirable.

• Experience in winning new contracts and building existing portfolio.

• Enjoys working with customers, stakeholders and building relationships.

• Managing and resolving any queries.

• Problem solving and finding solutions.

• Able to provide exceptional customer service.

• Good knowledge of contractual and financial terms.

• Excellent communication skills in both written and spoken English.

• Lifts industry experience is desirable.

• CRM, Salesforce experience is desirable.

• Good IT skills.

• Clean driver’s license.

We offer a competitive salary plus benefits