Systems Development Manager

Job Title: Systems Development Manager

Location: Halifax (hybrid, min. 1 day a week in office)

Salary: Dependant on experience, apply to find out more

Purpose of Rule:

Our client is one of the UK's Largest Garage Equipment Workshop Service & Spares Provider and is part of European group that is active in multiple industries including manufacturing, distribution, and service within the automotive aftermarket.

Their strategy is to grow the business and increase their market share, by creating the most comprehensive range of products, brands, and value-added services. As part of an international group, this important role requires to work with business system users, key stake holders and suppliers to develop robust systems and processes to drive continuous improvements. You must continually review the market for new applications and systems that could help the business be more efficient and resilient for the future, with overall responsibility within the IT department for the UK operations.

Key Responsibilities:

As part of an international group, ensure our client's strategies, processes and security are aligned with the needs of the business As well as taking the lead in both the strategy and vision for systems and processes in the UK, work closely with the senior management team in other business support activities ensuring it is controlled and aligned with the needs of the business Ongoing daily management within the UK to deliver internal support to the users in an efficient and timely manner using resources available, identify skills and training requirements to ensure the needs of the company are fulfilled ensuring ongoing business continuity in a busy workplace environment, which may also include support of external partners Develop and continually review IT policies to ensure compliance with legislation ensuring data and operating & communication systems are fully secure Ensure all IT support processes and common issues are documented to provide the appropriate support and resolution Identify any IT or process related trends and problems implementing change management based on ITIL principles, directing any non IT related issues to the relevant department heads Provide project leadership or technical lead as required to define, plan and execute projects successfully and within approved capital expenditure budget Manage external business systems provider to deliver agreed support to the business in an efficient and timely manner Point of contact for all IT related disaster and system outages providing regular updates to the business Develop, maintain and test IT recovery plans linking with the business recovery plan, matching RTO & RPO and business is adequately covered or understands / mitigates any risk Escalate and issues relating to IT in a timely manner to the senior management team Work with or alongside colleagues within our international group, where deemed appropriateQualifications & Requirements:

IT degree or similar education / professional qualification Minimum 2 years relevant experience working in a senior management role, ideally in a customer service business Leadership, organisational and people management skills are essential Ability to present, communicate and influence at all levels effectively, including to all key stakeholders Excellent organisation, time management skills are essential Ability to manage and prioritise your own workload, as well as working in a team environment Positive mind set, can-do attitude and continuous improvement Proficient user of Microsoft office, Power Bi, Forms, Power Apps and Flows SQL server management and script writing Crystal reporting writing and/or other script reporting skills Current UK driving licence and UK/EU passport, willing to travel

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