Digital Inclusion Manager

Digital Inclusion Manager Salary/Rate: £ 46,840 per annum Location: We operate a hybrid working model, you will benefit from home working as well as one of our office locations, Mold, Swansea, Cardiff or Bridgend. Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services. Why Join Us? At DHCW, you’ll be part of a forward-thinking, dynamic organisation driving digital healthcare excellence across Wales. We offer opportunities for career growth and professional development. We will work with you and help you develop your career. This is an exciting opportunity to join an agile organisation that is leading the way in enabling digital delivery through finance, commercial and performance but more importantly supporting the future digital strategy in NHS Wales. We offer opportunities to pursue further academic qualifications, up to PhD level. Our benefits include:

• Automatic membership of the NHS pension scheme
• 28 days paid leave plus bank holidays.
• Blue Light Card membership – access to NHS discounts including high street, gyms, restaurants, insurance, cars, holidays etc.
• Flexible working, including options to work from home.
• Employee Assistance Programme – confidential information and counselling support service available 24/7.
• Cycle 2 Work scheme.
• Car lease and home electronics salary sacrifice scheme. About the Role: As a Digital Inclusion Manager, within the Engagement & Strategic Partnerships Team, you will play a pivotal role in shaping and delivering our approach to digital inclusion. Your efforts will ensure the successful co-production and adoption of national digital systems and solutions for health and care across Wales. You will champion digital inclusion, providing expertise on digital innovation and advances in technology to support digital capability. Key Responsibilities:
• Champion Digital Inclusion: Promote and advocate for digital inclusion within the organisation and with external partners.
• Workplan Development: Shape and manage a Workplan to maintain and build on DHCW’s Digital Inclusion Charter Accreditation.
• Collaboration: Work across DHCW, NHS Wales partners, other national bodies and organisations, and Welsh Government to deliver digital inclusion initiatives.
• Monitoring & Reporting: Implement measures and reporting systems to track progress and achieve organisational aims.
• Learning and continuous improvement: Build effective networks and keep abreast of global best practice, to share learning and build in continuous improvement to our approach. Share insights and learning to inform policy development.
• Relationship Building: Develop strong relationships to support delivery and engagement with seldom heard voices. We are looking for a proactive and passionate individual who can work autonomously and is highly focused on achieving results. You should have:
• Proven ability to design and deliver stakeholder engagement strategies.
• Experience in developing meaningful relationships with a range of internal and external stakeholders at all levels.
• A strong commitment to ensuring digital transformation benefits are accessible to all, without exacerbating health inequalities.
• Expertise in digital innovation and technology to support digital inclusion. By joining DHCW, you will be at the forefront of digital transformation in health and care, ensuring that digital approaches improve healthcare experiences and increase the uptake of digital solutions where appropriate. You will work with national and local partners to make a real difference in the lives of people across Wales. This is your chance to make a real difference to the lives of millions through the development and deployment of ground-breaking health and care solutions across Wales