Senior Infrastructure Services Engineer

Role: Senior Infrastructure Services Engineer

Location: Leeds/Hybrid

Salary: DOE, plus extensive benefits

Contract type: Permanent

Employment type: Full time

Working hours: 40 hours per week, Monday-Friday (9:00–17:30)

Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.4 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all.

We are seeking an experienced Senior Infrastructure Services Engineer who embraces our vision and is keen and confident to deliver results. You will be passionate about providing an exceptional customer experience, with an expectation of aiding, supporting, and advising individuals experiencing technical or operational challenges, and delivering high quality results on technical projects within a predetermined timeframe.

What’s in it for you?

Occupational sick pay

Enhanced maternity and paternity pay

Contributory pension

Discounted insurance (Aviva)

Employee discount site

Discounted gyms (via our blue light card and benefits schemes)

Employee assistance programme

In-house mental health support

Free onsite parking

Health and wellbeing initiatives

Social events throughout the year

Cycle to work scheme

Green car scheme*(subject to minimum earnings)

Registration fees paid (GPhC, NMC, CIPD etc)

Long service bonus

Refer a friend bonus

Blue light card

Hybrid working

Commitment to CPD/training

25 days annual leave increasing with service

Annual leave buy and sell scheme

Discounts & Exclusive offers at The Springs, Leeds

25% Discount & health & beauty purchases

25% Discount on Pharmacy2U Private Online Doctor Services

What you’ll be doing?

Acting as technical lead on IT Infrastructure projects
Providing authoritative technical advice to the IT Operations team, management and stakeholders
Taking ownership of technical issues across P2U infrastructure and EUC, proactively develop solutions to problems
Developing strategic solutions to improve infrastructure and/or reduce IT costs
Liaising with counterparts across the business, including partner organizations, suppliers, Local IT and other 3rd Parties
Providing technical ownership of applications and systems including: Azure, O/M365 Products including security products, Intune, Firewalls, Switches and other infrastructure components
Leading on incident investigation

Who are we looking for?

Minimum 5 years+ experience in a technical support role.
Experience with Microsoft Intune or other MDM solutions.
Experience working with security/logging tools such as Entra, Nessus, ELK, Kibana, LogRhythum, NewRelic, etc
Strong understanding of networking (CCNA or equivalent highly desirable).
Strong knowledge of cloud environments (particularly Azure)
Excellent working knowledge of Windows, Linux and MacOS
Strong knowledge of Microsoft Windows Servers (2016+)
Strong knowledge of server virtualisation
Strong knowledge of containerisation
Proven track record in technical leadership

What happens next?

Please click apply and if we think you are a good match, we will be in touch to arrange an interview.

Applicants must prove they have the right to live in the UK.

All successful applicants will be required to undergo a DBS check.

Unsolicited agency applications will be treated as a gift.

#INDTECH