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General Manager - RetailAshley | The Wellsville Group • Buffalo, New York, United States
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General Manager - Retail

Ashley | The Wellsville Group
  • US
    Buffalo, New York, United States
  • US
    Buffalo, New York, United States
Apply Now

About

At The Wellsville Group, we believe great stores are built by great leaders. As a General Manager, you are a key driver of performance, culture, and consistency across our showrooms—setting the tone, supporting teams, and ensuring an exceptional experience for both guests and team members.

This is not a sit-on-the-sidelines training role. This is a hands-on leadership position designed for a proven retail leader who is ready to operate at a General Manager level while supporting multiple locations. You’ll serve as a trusted leadership partner across our Orchard Park and Amherst showrooms, helping drive results, develop teams, and step in to lead whenever needed.

When the acting GM is present, you operate as a strategic partner and leadership support. When they are not, you confidently take the lead—running the showroom without missing a beat.

This role is ideal for a strong, adaptable leader who thrives on the sales floor, enjoys developing people, and is motivated by making a meaningful impact across multiple teams.

Who We’re Looking For

We’re searching for a confident, people-first leader who:

  • Thrives in a fast-paced retail environment and leads from the front
  • Is comfortable stepping into full leadership responsibility when needed
  • Builds engaged, high-performing teams through coaching, accountability, and development
  • Is energized by being present on the sales floor and influencing the customer experience in real time
  • Creates clarity around expectations, performance, and company initiatives
  • Holds themselves and others accountable while fostering a positive, supportive culture

    • You understand that results come from people—and you’re passionate about helping others grow, succeed, and step into leadership themselves.

    Why This Role Matters
     
    As a General Manager supporting two of our key showrooms, you play a critical role in maintaining leadership consistency and operational excellence. Your ability to seamlessly shift between supporting and leading ensures both locations operate at a high level every day.

    You will:

  • Partner closely with the General Managers of both Orchard Park and Amherst
  • Provide leadership coverage when a GM is offsite, on PTO, or when business needs require
  • Confidently run daily showroom operations in either location when acting as GM
  • Drive top-line performance and maintain operational standards
  • Support hiring, coaching, and development of future leaders
  • Reinforce company values, strategies, and expectations consistently
  • Help create a workplace where people feel supported, challenged, and proud to belong

    • Your presence on the sales floor, commitment to coaching, and ability to understand and act on business trends are what keep great stores running strong.

    What You Bring

  • Retail leadership experience required; multi-unit or high-volume experience a plus
  • Proven ability to influence behavior and performance in a positive way
  • Strong communication skills and confidence leading teams
  • Adaptability and comfort shifting between locations and priorities
  • Strong organizational and time-management skills
  • Comfort using Microsoft Office and modern collaboration tools
  • Reliable transportation and willingness to travel regularly between Orchard Park and Amherst

    • Education & Experience

  • High School Diploma or equivalent required
  • Previous store-level leadership experience in retail preferred
    • Why It’s Worth It:
  • Pay That Delivers: Competitive base + bonuses tied to results—your wins pay off (Base of 65k-70k, plus bonus ~ 110k)
  • Solid Benefits: Health, dental, vision, PTO, and 401(k) with match
  • Employee Perks: Killer discounts on our home furnishings
  • Growth Potential: We promote from within—your next step’s here
  • Team Support: Work with pros who’ve got your back

    • Why Join The Wellsville Group?

    We’re committed to developing leaders, promoting from within, and creating a culture where accountability and care go hand in hand. This role offers the opportunity to operate at a General Manager level, make a meaningful impact across multiple showrooms, and continue growing within our organization.

    If you’re driven to lead, energized by developing people, and motivated by making a real impact—we’d love to meet you.


    Compensation details: Yearly Salary


    PI056aae137e

    • Buffalo, New York, United States

    Languages

    • English
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