Human Resources Coordintator

Company Overview

Canstar Group of Companies is one of Western Canada's leading insurance restoration businesses, operating across five companies and 18 branch offices throughout British Columbia, Albert and Saskatchewan. Since 1985, we've been helping residential and commercial clients recover from fire, flood, storm, and other structural disasters with a focus on speed, safety, and quality.
 
We are proud to support our local communities—including sponsorship of the BCSPCA—and we take pride in fostering a culture of integrity, service excellence, and teamwork. At Canstar, we work hard, solve problems fast, and celebrate wins together.

Position Overview 

Working with the Vice President of Human Resources and the Payroll Manager, you will be responsible for providing a broad range of HR and Payroll related services. 

Duties and Responsibilities

Recruitment & On-Boarding

• Ensuring employee job descriptions are current
• Ensuring job posts are appealing to job seekers
• Post jobs, pre-screen, interview and short-list candidates
• Conduct reference checks, criminal background checks and provide offers
• Ensure all new employees have necessary certifications and training completed prior to starting
• Facilitate new hire orientation and on-boarding
• Perform and document regular check in's with all new hires 

Employee Relations & Performance Management

• Support bi-annual performance reviews with managers
• Assist with employee survey completion and analysis 
• Assist with all incident investigations
• Be the main point of contact for any employee related concerns

Payroll

• Liaisons with payroll on compensation changes
• Support payroll department on an ad hoc basis

 Policy and Procedures

• Research industry best practices and updates policies and procedures accordingly
• Ensure policies and procedures are following all applicable federal and provincial laws
• Provide communication, training, and development to staff regarding policy interpretation

 Training and Development

• Stay current on trends, tools, and techniques within the training and employee development scope
• Ensure learning & development records and statistics are maintained and reported to effectively monitor, manage and plan
• Work with department managers to arrange for necessary training to be completed/renewed
• Manage training subsidy programs

 Health and Safety

• Ensure that self and others adhere to Canstar's health and safety practices and procedures
• Ensure good housekeeping is kept to perform work safely and efficiently
• Understand safety policies and protocols
• Ensure that self and others on site are wearing all required PPE, when required

 Qualifications

Education and Experience

• 2+ years in a HR capacity
• Post-secondary education in Human Resources with a related certificate or diploma
• CPHR designation or candidacy is considered an asset
• Experience with payroll is an asset

Knowledge, Skills and Abilities

• Strong people skills and ability to adapt and communicate effectively with all stakeholders (including but not limited to: senior leadership, employees and third parties)
• Proven ability to lead, coach and mentor others
• Strong working knowledge of the BCESA and WSBC acts
• Strong working knowledge of MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to communicate effectively in English both verbally and in writing 
• Ability to prioritize and be a self-starter
• Ability to manage confidential information
• An empathetic personality and has a "can-do" attitude
• Knowledge of the restoration or construction industry is considered beneficial

 Working Conditions

• This position primarily reports out of the Edmonton office
• Hours of work are Monday – Friday, daytime shifts. Start/end times are flexible.  
• Some overtime may be required on a periodic basis