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About
Receptionist
DEL PROPERTY MANAGEMENT INC. Toronto, Ontario, Canada (On-site)
Department: Administration
Reports To: Office Manager
Location: Head Office/On Site
Job Type: Full Time/ Salaried
Position Summary
We are seeking a friendly, professional Receptionist to serve as the first point of contact for clients, property owners, tenants, vendors, and staff at our property management head office. The ideal candidate is organized, dependable, and comfortable handling multiple tasks in a fast-paced office environment while maintaining a welcoming and professional demeanor.
Key Responsibilities
Front Desk & Visitor Management (35%)
Greet and assist property owners, tenants, vendors, employees and visitors in a courteous and professional manner.
Maintain reception area cleanliness, organization, and professional appearance.
Monitor and manage visitor sign-in procedures and security protocols.
Direct visitors to appropriate staff members or meeting rooms.
Communications (30%)
Answer, screen, and direct incoming phone calls to appropriate departments or staff members.
Take accurate messages and relay information promptly.
Respond to general inquiries from property owners, tenants, and vendors.
Monitor and respond to general email inquiries as directed.
Administrative Support (30%)
Receive, sort, and distribute incoming mail, courier packages, and deliveries.
Coordinate outgoing mail and courier services.
Perform data entry and maintain accurate records in property management software systems.
Process and file documents, work orders, and correspondence.
Maintain office supplies inventory and place orders as needed.
Schedule and coordinate meeting room bookings.
Support property managers and office staff with administrative tasks as needed.
Other Duties as Assigned (5%)
Assist with special projects and other duties as assigned.
Provide backup support to other administrative staff as needed.
Maintain filing systems and condominium corporation records.
Order and maintain office supplies.
Prepare notices and correspondence under supervisor guidance.
Qualifications & Experience:
Excellent verbal and written communication skills with a professional phone manner.
Proficient with Microsoft Office Suite (Outlook, Word, Excel).
Strong organizational skills with exceptional attention to detail.
Outstanding customer service skills and ability to interact professionally with diverse stakeholders.
Ability to multitask, prioritize effectively, and work independently.
Professional appearance and demeanor.
Discretion and ability to maintain confidentiality.
Punctual, reliable, and dependable.
Positive attitude and team-oriented mindset.
Languages
- English
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