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General Manager
- Buffalo, New York, United States
- Buffalo, New York, United States
About
At The Wellsville Group, we believe great stores are built by great leaders. As a General Manager, you are a key driver of performance, culture, and consistency across our showrooms—setting the tone, supporting teams, and ensuring an exceptional experience for both guests and team members.
This is not a sit-on-the-sidelines training role. This is a hands-on leadership position designed for a proven retail leader who is ready to operate at a General Manager level while supporting multiple locations.
This role is primarily based in our Amherst showroom, with the opportunity to support other showrooms within the market as business needs require. You’ll serve as a trusted leadership partner, helping drive results, develop teams, and step in to lead whenever needed.
When the acting GM is present, you operate as a strategic partner and leadership support. When they are not, you confidently take the lead—running the showroom without missing a beat.
This role is ideal for a strong, adaptable leader who thrives on the sales floor, enjoys developing people, and is motivated by making a meaningful impact across multiple teams.
Who We’re Looking For
We’re searching for a confident, people-first leader who:
- Thrives in a fast-paced retail environment and leads from the front
- Is comfortable stepping into full leadership responsibility when needed
- Builds engaged, high-performing teams through coaching, accountability, and development
- Is energized by being present on the sales floor and influencing the customer experience in real time
- Creates clarity around expectations, performance, and company initiatives
- Holds themselves and others accountable while fostering a positive, supportive culture
You understand that results come from people—and you’re passionate about helping others grow, succeed, and step into leadership themselves.
Why This Role Matters
As a General Manager primarily supporting our Amherst showroom, with flexibility to support other locations within the market when needed, you play a critical role in maintaining leadership consistency and operational excellence. Your ability to seamlessly shift between supporting and leading ensures showrooms operate at a high level every day.
You will:
- Partner closely with General Managers where needed
- Provide leadership coverage when a GM is offsite, on PTO, or when business needs require
- Confidently run daily showroom operations when acting as GM
- Drive top-line performance and maintain operational standards
- Support hiring, coaching, and development of future leaders
- Reinforce company values, strategies, and expectations consistently
- Help create a workplace where people feel supported, challenged, and proud to belong
Your presence on the sales floor, commitment to coaching, and ability to understand and act on business trends are what keep great stores running strong.
What You Bring
- Retail leadership experience required; multi-unit or high-volume experience a plus
- Proven ability to influence behavior and performance in a positive way
- Strong communication skills and confidence leading teams
- Adaptability and comfort shifting between locations and priorities
- Strong organizational and time-management skills
- Comfort using Microsoft Office and modern collaboration tools
- Reliable transportation and willingness to travel within the market as needed
Education & Experience
- High School Diploma or equivalent required
- Previous store-level leadership experience in retail preferred
Compensation & Schedule
- Base salary: $70,000–$75,000 + performance-based bonus (~$110K)
- Average 50 hours per week
Why It’s Worth It
- Pay That Delivers: Competitive base + bonuses tied to results—your wins pay off
- Solid Benefits: Health, dental, vision, PTO, and 401(k) with match
- Employee Perks: Discounts on our home furnishings
- Growth Potential: We promote from within—your next step’s here
- Team Support: Work with experienced leaders who’ve got your back
Why Join The Wellsville Group?
We’re committed to developing leaders, promoting from within, and creating a culture where accountability and care go hand in hand. This role offers the opportunity to operate at a General Manager level, make a meaningful impact across multiple showrooms, and continue growing within our organization.
If you’re driven to lead, energized by developing people, and motivated by making a real impact—we’d love to speak with you.
Compensation details: Yearly Salary
PI25ce2f97d4f
Languages
- English
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