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Sales SupportCreative Liquid Coatings • Kendallville, Indiana, United States
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Sales Support

Creative Liquid Coatings
  • US
    Kendallville, Indiana, United States
  • US
    Kendallville, Indiana, United States
Jetzt Bewerben

Über

Job Description Job Description Job Description
The Sales Coordinator supports the Commercial and Account Management teams at Creative Liquid Coatings, Inc. by coordinating sales activities, maintaining customer and internal communications, supporting quotation and order processes, and ensuring timely, accurate commercial execution. This role serves as a critical liaison between Sales, Estimating, Program Management, Engineering, Finance, and Customers to help ensure customer satisfaction, data accuracy, and efficient sales operations throughout the commercial lifecycle. Roles and Responsibilities
Sales & Account Support
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Support Commercial Directors and Account Managers with day‐to‐day sales coordination activities.
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Assist with preparation, tracking, and follow‐up of customer quotations.
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Maintain accurate customer data, pricing, and program information in ERP and CRM systems.
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Support account managers during pre‐award, launch, and post‐launch phases.
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Prepare customer presentation materials, meeting agendas, and follow‐up documentation as needed. Customer Communication & Coordination
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Act as a point of contact for customers on routine commercial inquiries, routing issues appropriately.
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Coordinate internal responses to customer requests for information (RFQs, pricing updates, documentation).
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Track customer communications and ensure timely follow‐up and closure.
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Assist with customer onboarding activities, including documentation and system setup. Cross‐Functional Collaboration
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Coordinate closely with Estimating to support quote accuracy, completeness, and turnaround time.
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Work with Program Management and Engineering to support customer launches and changes.
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Collaborate with Finance on pricing validation, invoicing issues, and commercial documentation.
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Support Commercial leadership with sales reporting, forecasting data, and account information. Sales Operations & Administration
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Track and report sales activity, quote status, and customer metrics as required.
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Assist in maintaining sales forecasts and commercial tracking tools.
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Ensure compliance with company commercial processes, documentation standards, and controls.
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Maintain organized sales files, records, contracts, and correspondence.
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Support departmental planning activities and special projects as assigned. General Responsibilities
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Support continuous improvement initiatives within Commercial operations.
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Maintain confidentiality of customer, pricing, and company information.
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Comply with company policies, procedures, and ethical standards.
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Perform other duties as assigned to support commercial and business objectives. Skill and Education Requirements
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Associate’s or Bachelor’s degree in Business, Sales, Marketing, or related field preferred; equivalent experience considered.
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1–3 years of experience in sales support, customer service, commercial administration, or a manufacturing environment preferred.
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Experience working in a manufacturing or automotive/industrial environment is a plus.
Knowledge & Skills
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Strong organizational and time‐management skills.
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Excellent written and verbal communication skills.
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Strong attention to detail and data accuracy.
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Ability to manage multiple priorities in a fast‐paced environment.
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Proficiency in Microsoft Office applications (Excel, Word, PowerPoint, Outlook).
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Experience with ERP and/or CRM systems preferred.
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Strong interpersonal skills and ability to work cross‐functionally.
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Customer‐focused, professional, and solution‐oriented mindset. Work Environment
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Work is performed primarily in an office environment with routine interaction with manufacturing areas.
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Regular interaction with Sales, Engineering, Program Management, Finance, and Customers.
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Standard full‐time schedule with flexibility based on business needs.
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Occasional participation in customer meetings, either onsite or virtually.
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Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Authority
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Authority to coordinate and manage assigned sales support activities.
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Authority to communicate routine commercial information to customers and internal teams.
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Authority to access and maintain commercial, pricing, and customer records as required.
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Authority to escalate commercial issues, risks, or data discrepancies to Commercial leadership.
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Authority to recommend improvements to sales coordination and administrative processes. Company Description With over 30 years of industry experience and a footprint spanning 10 United States locations, Creative Liquid Coatings is a powerhouse in integrated manufacturing. We bridge the gap between complex plastic injection molding and world-class automated finishing, utilizing a fleet of over 150 machines ranging from 85 to 5,000 tons. Our versatile paint lines accommodate a wide range of component sizes, providing a seamless, end-to-end production solution that combines massive scale with precision engineering for the most demanding industrial applications. Company Description With over 30 years of industry experience and a footprint spanning 10 United States locations, Creative Liquid Coatings is a powerhouse in integrated manufacturing. We bridge the gap between complex plastic injection molding and world-class automated finishing, utilizing a fleet of over 150 machines ranging from 85 to 5,000 tons. Our versatile paint lines accommodate a wide range of component sizes, providing a seamless, end-to-end production solution that combines massive scale with precision engineering for the most demanding industrial applications.
  • Kendallville, Indiana, United States

Sprachkenntnisse

  • English
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