Student Reengagement CoordinatorSummit Management Consulting • New York, New York, United States
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Student Reengagement Coordinator
Summit Management Consulting
- New York, New York, United States
- New York, New York, United States
Über
Remote
Job Id: 491
# of Openings: 1
Classification: Exempt
Reports To: Principal
Residency in Michigan is required!
Job Description
Summary/Objective The Student Reengagement Coordinator is the heart of our school’s commitment to student presence, persistence, and success. This role exists because we believe every student deserves a champion—someone who notices when they’re struggling, reaches out with care and consistency, and works alongside families to remove the barriers that keep them from showing up. This is not a punitive role. It is a relationship-first position rooted in empathy, trust, and a deep commitment to student success.
The ideal candidate understands that chronic absenteeism is often a symptom of a broader challenge—whether logistical, emotional, or situational—and approaches every family conversation with curiosity rather than judgment. At the same time, this person must be organized, data-savvy, persistent, and comfortable holding families accountable for agreed-upon expectations in a firm yet compassionate way.
Essential Functions
Monitor daily, weekly, and monthly attendance for all enrolled students
Identify patterns of chronic absenteeism and truancy at early stages, prior to escalation
Maintain accurate, up-to-date attendance records and documentation in compliance with state and school policies
Generate and analyze attendance reports to present trends, concerns, and progress to school leadership
Coordinate with teachers to receive timely absence notifications and participation flags
Monitor and notify new enrollments that are at high risk of truancy and low academic success. This early warning system needs to identify: Prior school history - does the student have a history of changing schools frequently? Need MSDS access;
Current attendance - need attendance report from prior school. If the student has missed more than 10% of the school days, they are at high risk for truancy. If they have missed 5-10%, they are at moderate risk. 0-5% is low risk.
Historical Behavior report - if the student has been suspended 2 or more times, they are at high-risk of truancy, failure, and drop-out
Serve as the first point of contact for families regarding attendance concerns—reaching out with warmth, consistency, and urgency
Make phone calls, send emails, and utilize other communication platforms to connect with families at the earliest signs of disengagement
Facilitate attendance conferences with families to collaboratively identify barriers and develop realistic attendance improvement plans
Maintain detailed logs of all outreach attempts and family communications, using our Pulse system
Translate attendance data into accessible, non-intimidating language for families during conferences and written communications
Conduct empathetic, structured conversations with families to uncover root causes of absences (technology, scheduling, health, motivation, life circumstances, etc.). Including home visits, when necessary.
Connect students and families with relevant Family and Community Liaison support
Develop and implement individualized reengagement plans in partnership with students, families, and school staff
Follow up consistently on attendance improvement plans and adjust strategies based on progress
Collaborate with teachers, counselors, and administration to create a coordinated support team around chronically absent students
Maintain and continuously improve intervention tiers
Ensure attendance practices align with Michigan compulsory education laws and school policy
Prepare required attendance documentation for truancy referrals when family intervention has not produced improvement, while ensuring families understand each step of the process
Coordinate with local authorities or court systems as needed, always prioritizing family dignity and student well-being
Track all school-issued technology assigned to withdrawn students
Proactively communicate with families of withdrawn students regarding the return of school devices
Coordinate device pickup, drop-off, or shipping logistics in collaboration with the technology and operations team
Maintain accurate records of device status, condition, and return timelines
Escalate unresolved technology recovery cases to administration as appropriate
Maintain exceptional organization and meticulous attention to detail
Provide data analysis of attendance reports and relevant tracking information
Other duties as assigned
Supervisory Responsibilities This position does not have direct supervision of any staff. This position does not evaluate staff (non-evaluative).
Qualifications
A bachelor’s degree is required in either business, communications, education, or human services.
Previous work experience with students is a plus.
MUST be proficient in Google applications and tools.
This job operates in a virtual home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Residency in Michigan is required!
Equal Employment Opportunity Summit Management Consulting, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Summit Management Consulting, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Summit Management Consulting, LLC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Summit Management Consulting, LLC’s employees to perform their job duties may result in discipline up to and including discharge.
Schedule This role requires work between 8am and 4pm, Monday through Friday, and additional hours as needed. This is a remote position, but the hours are not flexible. All staff are required to attend in-person Professional Development, Field Trips, Graduation, and State Assessment Administration. In-person commitments can be up to 20 days of in-person travel during the school year (advanced notice will be provided).
This will be a 12 month salaried position.
Physical Demands While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Signatures By signing below, the employee is constituting an understanding of the requirements, essential functions, and duties of the position.
Employee______________________________________ Date______________
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Sprachkenntnisse
- English
Hinweis für Nutzer
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