Service Advisor

Job Summary:

We are seeking a customer-oriented Service Advisor to be the primary contact between customers and the sales department. The successful candidate will drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service.

Key Responsibilities:

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide comprehensive explanations of completed work.

Requirements:

• 6 months of experience in customer service or sales preferred.
• Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.

Preferred Qualifications:

• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
• Strong organizational and multitasking abilities with attention to detail.
• Effective teamwork skills.

About Us:

Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply. Our company has been fueling customers' journeys since 1964 and continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers.