Program Manager
JLL
- New York, New York, United States
- New York, New York, United States
À propos
Program Manager at JLL will drive strategic initiatives that shape how we deliver exceptional real estate services to clients worldwide. In this role, you will orchestrate complex, multi‑faced programs from conception through execution, working across diverse teams to ensure seamless delivery of integrated solutions. You will serve as the central hub connecting stakeholders, managing timelines and resources while maintaining our commitment to excellence.
Primary Responsibilities
Support the end‑to‑end lifecycle of high‑impact initiatives, from business case development through operational delivery, ensuring contracted delivery and KPIs are met.
Develop and maintain comprehensive project plans, timelines, and resource allocation strategies, leveraging standardized project‑management methodologies.
Facilitate collaboration between regional directors, internal platform teams, and client representatives to ensure integrated service delivery.
Identify workflow inefficiencies and implement scalable solutions to enhance account productivity.
Oversee reporting of key data points, providing senior leadership with executive‑level updates and actionable insights.
Proactively identify potential risks and dependencies, implement mitigation strategies, and perform quality checks.
Support change‑impact analysis and communication strategies, driving adoption of new technologies and processes.
Daily Activities
Support end‑to‑end program planning and delivery across multiple workstreams.
Facilitate collaboration between internal teams and client stakeholders.
Monitor program progress and implement proactive risk mitigation.
Prepare and present executive‑level reports to senior leadership.
Coordinate with global teams to ensure consistent delivery standards across markets.
Required Qualifications
Bachelor's degree in Business Administration, Project Management, Engineering, or related field.
5+ years of proven program or project management experience in corporate environments.
Proficiency in project‑management software and data‑visualization tools.
Strong strategic thinking and ability to manage multiple priorities in a dynamic environment.
Excellent written and verbal communication skills with ability to present to executive audiences.
Experience working in cross‑functional, matrixed organizational structures.
Proven ability to manage a portfolio of initiatives focused on service delivery optimization and large‑scale account strategy.
Experience with project‑management and data‑visualization tools such as Smartsheet, Looker Studio, and advanced proficiency in Google Suite or Microsoft Office Suite.
Preferred Qualifications
Project Management Professional (PMP) certification or equivalent credentials.
Previous experience in commercial real estate, facilities management, or professional services industry.
Experience with enterprise software implementations, digital transformation, or technology rollouts.
Background in change management and organizational development initiatives.
Demonstrated success managing global or multi‑regional programs.
Familiarity with real estate technology platforms and industry‑specific software solutions.
Benefits
401(k) plan with matching company contributions.
Comprehensive medical, dental, and vision care.
Paid parental leave at 100% of salary.
Paid time off and company holidays.
Early access to earned wages through Daily Pay.
Compensation 107,100.00 - 140,770.00 USD per year
Equal Employment Opportunity Statement Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please email HRSCLeaves@jll.com. JLL also complies with applicable civil rights laws and considers qualified applicants with criminal histories in accordance with state and local regulations.
Additional Information This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
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Compétences linguistiques
- English
Avis aux utilisateurs
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