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Inside Sales Associate
- Pelzer, South Carolina, United States
- Pelzer, South Carolina, United States
About
Lyon Metal Roofing is looking for a qualified inside sales associate. The purpose of an inside sales associate is to take orders from customers, process the orders, and ensure that customers receive the goods or services they have requested in a timely and efficient manner. The sales associate is responsible for accurately gathering customer information, communicating product availability, providing pricing information, and confirming order details. The sales associate must also effectively handle customer inquiries, complaints, and requests and resolve any related issues in a professional manner.
Inside Sales Role
A job as a sales associate involves taking orders from customers, either face-to-face, over the phone or online, and then entering the information into a computer system. They may also be responsible for taking payments, resolving customer complaints, and providing additional information and advice.
Inside Sales Duties
Greet customers in a friendly and professional manner
Take orders accurately and enter them into the system
Provide customers with accurate information about the items in our system
Upsell menu items when appropriate
Process payments and provide change
Assist with customer inquiries and complaints
Clear and clean tables
Maintain stock and supplies
Ensure adherence to health and safety procedures
Inside Sales Requirements
Greet and take orders from customers
Ensure customer satisfaction
Answer customer inquiries in a friendly and professional manner
Process customer payments
Inside Sales Skills
Excellent customer service
Accurate order taking
Professional telephone manner
Sales Associate Personal Traits
Friendly
Organized
Good communication skills
Languages
- English
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