Intake Admin
Exclusively Remote
- New York, New York, United States
- New York, New York, United States
About
Using the gathered information received via phone or chat to guide clients to the correct support technician Creating tickets for each client call Taking notes where necessary
Requirements:
Must be able to work US hours 15h00-23h00/16h00-12h00 SA time Own computer High speed stable fiber line Excellent command of the English language, read, speak and write Past experience in an IT environment Excellent telephone etiquette Attention to detail
Or refer someone
Languages
- English
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