INSIDE SALES REPRESENTATIVE

divh2Inside Sales Representative/h2pCorporate Office/Warehouse - San Antonio, TX 78218/ph3Overview/h3pSalary Range $22.00 - $24.00 Hourly Level Experienced Position Type Full Time Job Shift M-F 8a-5p Education Level High School Travel Percentage In Town Category Sales/ph3Summary/h3pWe are seeking an experienced Inside Sales Representative to work cooperatively with our current customers, outside sales and other members of the distribution team to maintain current customer base and pursue additional opportunities, ensuring the highest level of customer satisfaction./ppResponsibilities:/pulliAbide by IPPs safety and Health Policies and Procedures including wearing proper PPE and maintaining a safe work environment./liliProvide sound business judgment when interacting with each customer. This includes using independent discretion, creativeness, and quantitative analysis when handling each interaction, i.e., especially when pricing material, considering customer market pricing, quantity and type of material requested./liliComplete all SAP TASKS given by Manager to help convert quotes to orders./liliEnsure customers satisfaction is achieved through product knowledge and properly communicating with customers in a timely manner according to customer needs and bid dates./liliAddress customer inquiries and determine customer requirements and expectations to recommend specific products and solutions./liliWork with supply-chain production and utilize inventory management software to accurately determine availability and delivery of products to customers./liliDetermine price and availability for customers RFQs ensuring our material is available, competitively priced and focused on maximizing profit./liliCommunicate with distribution manager to obtain shipping and freight pricing and estimated time of arrival./liliReview new purchase orders (POs) to ensure correct pricing, item codes, and freight terms to ensure information is properly communicated to data entry./liliWill occasionally assist with accurately entering purchase orders into the sales software system to ensure correct product, pricing, and shipment./liliPrior to shipping, review order acknowledgement against customer purchase order ensuring customer information, freight company, shipment method, payment terms and product codes are correct./liliFollow up on product quotes to provide additional information and close out any outstanding quotes./liliCommunicate with management regarding customer needs and determine tentative solutions to arrive at a quote./liliPerform other duties as assigned./li/ulpNote: This is a summary of duties and tasks and is not an exhaustive list. Duties and tasks are subject to change based on company needs./ppNon-Essential Functions:/pulliContact customers following a sale to ensure ongoing customer satisfaction, resolve any possible issues, and identify any trends in customer satisfaction or dissatisfaction./li/ulpEducation Experience:/pulliBachelors degree in technical or business discipline or equivalent experience./liliMinimum of 3 years of customer service or sales experience./li/ulpKnowledge, Skills and Abilities:/pulliAbility to work independently with little oversight in a fast-paced environment./liliAbility to provide sound business decisions and financial analysis./liliStrong organizational skills, including time management, attention to detail, the ability to multi-task, prioritize workflow, and possess analytical thinking and basic math skills./liliStrong verbal and written communication./liliKnowledge of Internet, MS Office Suite, and sales lifecycle management tools./liliAbility to sense and relate observations to business opportunity, coachable, ability to pick up new tasks quickly./li/ulpPhysical Conditions:/pulliThis position will work under general office conditions; however, it may be required to walk or move to other areas of the building to interact with other departments/li/ulpBenefits:/pulli401K/liliDental Insurance/liliHealth Insurance/liliLife Insurance/liliPaid Time Off/liliVision Insurance/li/ulh3Qualifications/h3pstrongEducation Experience:/strong/pulliHigh School Diploma or GED required./liliMinimum of one year of customer service or sales experience./li/ulpstrongKnowledge, Skills and Abilities:/strong/pulliFor this position, you must be an exceptional listener with excellent time management, verbal communication and presentation skills. You must be self-motivated and competitive, but also a team player. Good problem-solving skills and a high level of integrity are also essential. An employee might make the ability to meet sales quotas a critical requirement. For example, you might be expected to make a specific number of calls each day to obtain a certain number of new clients every month./liliAbility to provide sound business decisions and financial analysis./liliStrong organizational skills including the ability to multi-task, time management, and prioritization./liliStrong verbal and written communication skills to interact with customers, management, and other departments./liliHighly detail oriented to ensure that orders are issued correctly and quotes for prices are correct./liliKnowledge of accessing and using the Internet, MS Office Suite, sales lifecycle management tools./liliAbility to sense and relate observations to business opportunity./liliAbility to work independently and with little oversight in a fast paced environment./li/ulpstrongPhysical Conditions:/strong/ppThis position will work under general office conditions; however, may be required to walk or move to other areas of the building to interact with other departments./ppNote: This is a summary of duties and tasks and is not an exhaustive list. Duties and tasks are subject to change based on company needs./ppBENEFITS:/pulliPaid time off/liliHealth insurance/liliDental insurance/lili120 hours of Paid Time Off accrued per year, plus paid holidays/lili401(k) eligible to contribute after 30 days/liliLife Insurance policy paid by company 1 x annual salary up to a maximum of $150,000/li/ul/div