Field Engineering Manager (Post Sales)Orama Solutions • Boston, Massachusetts, United States

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Field Engineering Manager (Post Sales)

Orama Solutions

Boston, Massachusetts, United States

Boston, Massachusetts, United States

About

Orama works with a select group of high-growth technology companies building products that genuinely move the industry forward. See below for more about this opportunity. Field Engineering Manager (Post Sales) - AI Code Review | Series B | Boston (Hybrid) Orama is partnering with one of the fastest-growing companies in developer tooling - a Series B AI platform that has become the #1 code review tool on both GitHub and GitLab. Their product sits inside the software development lifecycle as an independent AI-powered code review layer - trusted by engineering teams at some of the world's largest companies to review every line of code before it ships to production. They're building out their post-sales function to match the pace of their growth, and they need a technical post-sales leader to own it. The Role Player-coach from day one. You'll lead and grow a post-sales Field Engineering team while staying hands-on enough to demo the product, conduct architecture reviews, and credibly engage engineers and engineering leaders at the largest companies in the world. What You'll Own Lead, mentor, and grow a team of Field Engineers across onboarding, implementation, and customer adoption Own the pre-sales to post-sales handoff - ensure seamless transitions from close to deployment Guide customers through deployment, configuration, integration, and optimization of the platform Coach Field Engineers through complex customer environments, technical escalations, and architecture discussions Establish and scale implementation methodologies, onboarding frameworks, and adoption best practices Serve as technical escalation point for complex implementation and production issues Drive customer enablement through trainings, workshops, and technical guidance sessions Conduct architecture assessments and configuration reviews to ensure long-term adoption Build and improve internal documentation, playbooks, and troubleshooting guides Recruit, onboard, and develop top-tier Field Engineering talent What We're Looking For 6+ years in customer-facing technical roles, including 2+ years leading SE, Customer Engineering, TAM, or Field Engineering teams SE or SWE background required, must be able to demo and troubleshoot independently Strong technical foundation - APIs, Git workflows, CI/CD pipelines, cloud platforms (AWS, GCP, Azure), command line Experience managing technical escalations and supporting customers in production environments Proven ability to build and coach high-performing technical teams Background in developer tools, observability, cloud infra, or AppSec preferred Startup or hypergrowth experience, you know how to build from scratch Bonus:
Kubernetes, Terraform, GitHub Actions, GitLab CI, or AI-native tooling experience

Boston, Massachusetts, United States

Languages

English

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