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Digital Workplace Engineer
Radio Holland
- New York, New York, United States
- New York, New York, United States
About
The Digital & Technology department culture is straightforward and open. We take pride in our craftsmanship and value honesty and clear communication. While we are serious about our responsibilities, the atmosphere is informal. We appreciate a good sense of humour and an open environment where team members are encouraged to speak their minds and to trust each other.
These are your tasks and responsibilities. As a Digital Workplace Engineer in Rotterdam, The Netherlands, you provide high-quality global Digital workplace support. You manage the full lifecycle of workplaces, from laptop deployment and stock management to configuring telephony. You are responsible for identity management (AD, Azure) and maintaining network monitoring tools. Additionally, you manage security awareness projects, such as phishing simulations, and oversee facility systems like access control. You ensure the internal knowledge base is updated while transitioning specialized knowledge to the broader team to resolve first and second-line incidents efficiently.
Responsibilities:
Handles first and second line questions, requests and disruptions
Ensures that malfunctions, complaints or incidents related to the technical infrastructure, applications, telephones, email, VPN connections, video conferencing, printers and workplaces are resolved or escalated within set deadlines
Maintains an up-to-date file with frequently asked questions, problems and solutions
Executes the full lifecycle of workplaces, including laptop deployment, imaging, and configuration
Maintains an up-to-date inventory of laptops, mobile devices, and peripherals.
Handles the setup and maintenance of fixed and mobile telephony, including the expansion and build-out of the telephone exchange
Strong hands-on experience with Azure/Entra ID for user and group administration.
Manages and maintains the physical access control systems for office locations worldwide, ensuring secure entry for employees and visitors.
Proactively monitors the network and cloud environment to identify and elevate to the Infrastructure & SecOps team.
Contributes to the creation, development and review of procedures and policies within the Digital & Technology department
Requirements This characterizes you:
An analytical mindset.
Excellent stakeholder management and the ability to communicate across cultures.
A “can-do” mentality with a focus on being decisive and taking ownership.
Empathetic, transparent, and able to work effectively under pressure.
This is what we ask of you:
1–3 years of experience in a comparable role.
A MBO or HBO degree, preferably in IT.
Fluent in both Dutch and English.
Strong knowledge of ITIL processes.
What can you expect of us? When you join our team as a Digital Workplace Engineer in Rotterdam, you can expect:
A challenging work environment.
Competitive primary and secondary employment conditions.
25 vacation days and 13 ADV days.
Holiday pay at 8% of the annual salary.
End of year bonus at 4% of the annual salary.
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Languages
- English
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