Systems AdministratorGeneral Dynamics Information Technology • Key West, Florida, United States
Systems Administrator
General Dynamics Information Technology
- Key West, Florida, United States
- Key West, Florida, United States
Über
At GDIT, people are our differentiator. As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on a TS/SCI cleared Systems Administrator joining our team to support our intelligence customer in Key West, FL.
HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT Maintains an organization's computer systems' workflows and is responsible for the upkeep, configuration and reliable operation of computer systems. As a Systems Administrator, you will work closely with both on-site and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide Tier 1/2/3 support of Windows workstations and Windows/Linux servers, including Web servers, network attached storage devices, and stored data in support of business processing requirements.
Job Duties
Systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, OS installation, and other local area system administration related functions.
Provide support for implementation, troubleshooting and maintenance of IT systems and management of system infrastructure and any processes related to these systems.
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all client, server, storage, network devices, and mobile devices.
Provide Tier 1, Tier 2 and Tier 3 problem identification, diagnosis and resolution.
Provide support for the escalation and communication of status to agency management and internal customers; provide installation of PC hardware, server hardware, and network connections.
Install and load operating system and application software using PowerShell, PDQ, or MECM (SCCM) software deployment tools.
Isolate and resolve hardware and software problems involving the applications, operating system, hardware, communications infrastructure, or any combination thereof.
Troubleshoot, maintain integrity and configure network components while implementing OS enhancements to improve reliability and performance.
Perform software installations and upgrades to Windows operating systems and layered software packages in accordance with established policies, procedures, licensing, and service level agreements.
Create and follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports.
Conduct routine and emergency maintenance of assigned data center or end user equipment.
Communicate and coordinate scheduled preventive maintenance windows with potentially impacted customers.
Collaborate and contribute to the development, administration, and testing of backup and recovery plans.
Ensure systems are secure to STIG guidelines and security patches by reviewing ACAS scans and working with ISSOs to mitigate findings.
Maintain operational, configuration, and other standard operating procedures (SOPs) and document clear working and resolution notes for all tickets and issues.
Verify system availability with existing enterprise tools.
WHAT YOU’LL NEED TO SUCCEED Requirements
Bachelor's Degree and 5+ years of relevant experience or an equivalent combination of education and experience.
Must have Security+ certification or DoD 8570 Level II equivalent within 90 days of hire.
TS/SCI Clearance required and eligibility to obtain CI Poly.
Must be able to obtain System Administrator Accounts and access as required by customer within 90 days of hire.
RHEL, Windows, and/or Storage administration experience.
Experience working with trouble ticket reporting and tracking systems such as Service+.
Ability to respond to after-hours calls and provide on-call support.
Ability to travel 0–20% to local area sites and other locations with similar architecture/footprint.
Strong documentation skills and experience with MS Office products, especially Excel, Outlook, and Word.
Strong customer support and communication skills providing support to end users.
Ability to prioritize and execute tasks in a high-pressure environment.
Physical Requirements The employee will need to lift, move, and carry equipment up to 65 pounds.
Desired Skills
Experience in the imagery intelligence domain (a plus).
Ability to create and modify scripts in multiple disciplines on Windows and Linux.
Knowledge of the customer’s processes and procedures and of the customer’s production systems (a plus).
Ability to function as a team member and independently.
Preferred skills in one or more of the following: Windows desktop OS, Windows Server, PowerShell, Red Hat, SQL, and Imagery Production Chain.
General knowledge of database administration, network administration, and network configuration management skills.
Must maintain a valid US passport.
Location On customer site. US citizenship required.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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