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Intake AdminExclusively Remote • New York, New York, United States
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Intake Admin

Exclusively Remote
  • US
    New York, New York, United States
  • US
    New York, New York, United States
Jetzt Bewerben

Über

Intake Admin Remote (within South Africa) Our client in the US, an MSP, is searching for an intake specialist to gather specific information from the callers to generate tickets and pass on to the relevant support technician.
Using the gathered information received via phone or chat to guide clients to the correct support technician Creating tickets for each client call Taking notes where necessary
Requirements:
Must be able to work US hours 15h00-23h00/16h00-12h00 SA time Own computer High speed stable fiber line Excellent command of the English language, read, speak and write Past experience in an IT environment Excellent telephone etiquette Attention to detail
Or refer someone
  • New York, New York, United States

Sprachkenntnisse

  • English
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