Surgery Scheduler

Foot & Ankle Clinic of the Virginias, A division of US Foot & Ankle Specialists, is seeking a detail-oriented and patient-focused Surgery Scheduler to join our growing podiatry team. This role is responsible for coordinating surgeries, obtaining authorizations, communicating with patients, and ensuring a smooth scheduling process from start to finish.

The ideal candidate is highly organized, communicates well with patients and providers, and thrives in a fast-paced medical office environment.

Essential Functions/Responsibilities (other duties may be assigned):

• Coordinate and schedule surgeries for physicians and patients
• Contact patients regarding surgery dates, instructions, and required testing
• Verify insurance benefits and obtain prior authorizations for surgeries, facilities, and DME
• Schedule procedures within the EMR system and maintain accurate documentation
• Communicate with surgery centers, vendors, and physician offices to ensure all required paperwork is completed
• Send surgery information and pre-op instructions to patients
• Maintain organized surgery records and scan documentation into the EMR
• Respond promptly to phone calls, faxes, and messages
• Support a positive patient experience throughout the surgical scheduling process

Required Skills and Experience:

• High School Diploma or GED required
• Previous surgery scheduling, medical scheduling, or medical office experience preferred
• Knowledge of insurance verification, pre-authorizations, CPT/ICD-10 coding, and medical terminology preferred
• Strong communication, organization, and multitasking skills
• Ability to work efficiently in a fast-paced healthcare environment
• Strong attention to detail and customer service skills
• Experience with EMR/EHR systems and Microsoft Office preferred
• Ability to maintain HIPAA compliance and confidentiality at all times

Benefits Offered:

• Health Insurance (Single & Family plans available)
• Life Insurance
• Disability Insurance
• 401(k) Plan with Company Match
• Employee Discount Program
• Paid Time Off (PTO)
• Paid Holidays

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.