Medical Assistant

Grade: TBD

FLSA: Non-Exempt

Financial Disclosure: May be required to file

Designation as Essential Personnel: No

Job Summary

Reporting to the Clinical Manager or Program Director and/or their designee, the Medical Assistant (MA) and Certified Medical Assistant (CMA) are responsible for performing physician support services that help ensure that the medical centers run efficiently. The Total Health Care MA/CMA is an integral member of the healthcare team and is recognized as being one of the first clinical staff to engage with a patient during a provider visit. The tone set for the visit by the MA/CMA can contribute to the overall impression of the clinic and influence how the patient engages with the care team.

General responsibilities for all medical assistants may include both administrative as well as clinical duties. Administrative duties involve collecting demographic and payment information from Total Health Care's (THC) patients at point of service, verifying and entering insurance information into THC's Electronic Medical Records (EMR) systems (dental, CESH, substance abuse, or medical), patient registration, scheduling appointments, processing encounters, and assisting with the reduction of unnecessary write-offs and negative adjustments for uncollectible charges. Clinical activities include performing necessary clinical assessments such as vital signs and POC testing, giving injections, performing EKG's, assisting with procedures, and documenting clinical activities in accordance with governmental and institutional guidelines and protocols.

Licenses and Certifications

Completion of an approved Medical Assistant program

Completion of a nationally recognized Medical Assistant Certification Exam for Certified Medical Assistants

Physical Demands

Ability to lift, carry, push or pull heavy objects in excess of 75lbs as well as squat, walk, climb, bend, crouch, stoop, kneel, stand, grasp, reach, pull and repetitive motions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

Office setting.