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Local Support SpecialistEmerging Travel Group • New York, New York, United States
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Local Support Specialist

Emerging Travel Group
  • US
    New York, New York, United States
  • US
    New York, New York, United States
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Über

Fluent in Italian and English, the part-time Local Support Specialist will manage partner communications, handle ticket escalations, and assist with booking modifications while working remotely in a dynamic travel-tech environment. Key responsibilities
Provide support to B2B partners through calls and regular updates in both Italian and English Manage incoming tickets, follow up on escalations, and ensure timely resolutions Coordinate with other departments to maintain smooth workflows and excellent service delivery Required qualifications
Fluent in Italian and English; additional languages such as Spanish or Greek are a plus Experience in travel-related industries such as TMCs, DMCs, or tour operators Proactive mindset with the ability to anticipate partner needs Ability to manage multiple tasks and stressful situations with professionalism Quick learner with a results-oriented approach to new tools and processes
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  • New York, New York, United States

Sprachkenntnisse

  • English
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