Über
O'Fallon Casting is a leader in the aluminum investment casting market. We partner with the World's leading aerospace customers to help them solve some of the most challenging problems in the world, and we deliver where others fail. Our team produces world-class aluminum investment castings using best in class equipment, advanced processes all with a commitment to safety, quality, and innovation.
Why O'Fallon casting?
Medical, Dental, and Vision
401K Matching
PTO Time and Paid Holidays
Tuition Reimbursement
HSA Support from Company
Life Insurance
Short and Long-Term Disability
Employee Assistance Program
Additional Perks:
Career growth opportunities
Company invested training
Employee engagement events throughout the year
Referral Bonus
About the Role
O'Fallon Casting is seeking a detail-oriented and customer-focused Sales Coordinator to support our aerospace and defense investment casting operations. This role is responsible for coordinating customer orders, quotations, product introductions, portal management, and customer communication while working closely with sales, quality, engineering, planning, and shipping teams.
This position is ideal for someone who thrives in a fast-paced manufacturing environment, enjoys problem-solving, and can manage multiple priorities with accuracy and professionalism.
Key Responsibilities
Customer Order & Account Coordination
Receive, review, and process customer purchase orders for accuracy and compliance with quotations and agreements
Identify discrepancies in customer purchase orders and coordinate corrections with customers and internal sales staff
Create and maintain customer part numbers, contacts, and quality information within ERP systems
Process order acknowledgments and maintain customer portal updates
Monitor customer portals for new orders, schedule changes, and updated requirements
Assist customers with open order reports, shipment status updates, and general account support
Participate in customer status meetings and weekly review calls
Production & Shipment Coordination
Track high-priority customer orders and work-in-process (WIP) items to help prevent delays
Coordinate with production planning, quality, shipping, and sales teams to resolve issues affecting delivery
Support customer portal shipment activities including ASN processing and barcode generation
Match raw material certifications and customer documentation to shipment records as required
Process non-deliverable line-item invoicing and maintain supporting records
Administrative & Systems Support
Maintain accurate records within ERP and business systems
Upload customer and quality documentation into internal databases
Utilize Microsoft Office, customer portals, and business systems to manage daily activities
Assist with customer tours, presentations, and marketing-related support activities as needed
Qualifications
Required
High school diploma or equivalent
Strong attention to detail and organizational skills
Excellent written and verbal communication skills
Strong computer proficiency and ability to learn ERP and customer portal systems
Ability to manage multiple priorities in a fast-paced environment
Strong analytical and problem-solving abilities
Team-oriented attitude and customer-focused mindset
Preferred
1–3 years of experience in manufacturing, aerospace, customer service, sales support, or order management
Experience working with ERP systems, customer portals, or technical documentation
Familiarity with manufacturing processes, engineering drawings, or production environments
Experience with Microsoft Excel, Outlook, Word, and PowerPoint
Physical Requirements
Ability to work in both office and manufacturing environments
Ability to move throughout production areas and participate in facility tours as needed
Sprachkenntnisse
- English
Hinweis für Nutzer
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