Claims Verification Supervisor
TopDog Law LLC
- New York, New York, United States
- New York, New York, United States
Über
Join a rapidly growing national firm at a formative stage
Make a visible, measurable impact on a rapidly growing business
Grow your skills, responsibility, and influence as the firm scales
Work alongside high-caliber, mission-driven teammates who care deeply about doing great work
We are looking for people who don’t just want a job, they want purpose and impact.
What You’ll Do In this role, you will be responsible for:
Supervise, coach, and evaluate claims verification specialists
Manage workload distribution to meet turnaround time (TAT) standards
Lead onboarding and ongoing training on claims procedures and compliance
Claims Oversight & Quality
Audit completed claims to identify errors and training opportunities
Serve as escalation point for complex or high-value claims
Enforce verification standards and internal controls to minimize fraud, waste, and abuse
Reporting & Process Improvement
Track KPIs including accuracy rates, TAT, denial rates, and productivity
Identify workflow inefficiencies and implement improvements
Report team performance and claim outcomes to senior management
Compliance & Collaboration
Ensure documentation accuracy and compliance with all regulatory requirements
Stay current on payer rule changes and industry best practices
Partner cross-functionally with billing, underwriting, compliance, and legal teams
Identifying opportunities to improve systems, processes, or outcomes—not just following existing playbooks
How This Role Drives the Business The Claims Verification Supervisor oversees daily operations of the claims verification team, ensuring accurate and timely review of claims in accordance with company policies and regulatory requirements. This is a high-ownership role focused on team performance, quality control, and process improvement — measured by accuracy rates, turnaround times, and denial reduction.
This role is critical to our success because it:
Directly impacts clients, revenue, case outcomes, and team efficiency
Supports speed, quality, and consistency as we scale
Helps protect and elevate the TopDog Law brand and client experience
Strengthens the foundation needed to grow responsibly and sustainably
What Success Looks Like Within your first 6–12 months, success in this role looks like:
You consistently deliver on commitments with minimal oversight
You proactively identify issues and propose solutions
Your work raises the bar for quality, clarity, and follow-through
You are viewed as a reliable, trusted partner by teammates and leaders
You contribute positively to team energy, morale, and momentum
Qualifications Required:
3–5 years of claims processing or verification experience
1–2 years of supervisory or lead experience in a claims or operations environment
Strong understanding of claims adjudication, documentation standards, and regulatory compliance
Proficiency in claims management systems and Microsoft Office Suite
Analytical mindset with the ability to translate data into actionable decisions
Clear communicator; able to present findings and recommendations to stakeholders
Bachelor’s degree in a related field preferred; equivalent experience considered
Strong communication skills—written and verbal
Ability to think critically, prioritize effectively, and execute with speed
Nice to Have:
Experience in a fast-growing or high-volume environment
Comfort with ambiguity and evolving systems
Experience in legal, professional services, or client-centric organizations
Apply today and help shape the future of TopDog Law.
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Sprachkenntnisse
- English
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