Project Manager (Public Safety Software) - RemoteCentralSquare • Saint Paul, Illinois, United States
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Project Manager (Public Safety Software) - Remote
CentralSquare
- Saint Paul, Illinois, United States
- Saint Paul, Illinois, United States
Über
CentralSquare Technologies is Hero-Grade. As the trusted provider of public sector software in North America, more than 8,000 agencies rely on our comprehensive, cloud-based platform to manage critical operations – from dispatch to records, permitting to payroll. We serve with purpose and stand together with our heroes, committed to supporting the public sector with software built for impact. Project Manager II – United States The Role
This role is responsible for the overall planning, directing, and coordination of project activities and resources for assigned projects to ensure they are completed on time and within budget. This role also serves as the primary contact for our clients throughout their software implementation projects. Projects may involve implementing a combination of software, hardware, and services for an organization. The role is responsible for managing interactions between different internal departments, clients, and vendors to fulfill contractual obligations. The work directly impacts the team\'s productivity, effectiveness, and overall customer satisfaction. Responsibilities
Initiates, plans, executes, controls, and closes projects. Assembles the project team, assigns responsibilities, identifies resources, and develops the schedule to ensure timely completion. Maintains subject-matter expert knowledge of the implementation process and contractual language. Acts as a mentor to the PM team and helps train new hires. Leads technical discussions between product and operations on process improvement for specific modules. Drives and refines the process. Works on the most challenging and large-scale projects with minimal supervision. Works independently or in a team environment and shares knowledge with others. Displays strong communication with a customer service focus; effectively presents to audiences of various sizes. Manages a strategic portfolio including high-revenue engagements with little to no supervision. May conduct one-on-ones with team members. Assists team members on escalations for small/medium projects and consults on large projects with management support. Maintains current and identifies new professional services tools and/or software to increase productivity. May lead large group meetings on process and product; may lead weekly team meetings and provide weekly status notes. May communicate and review work assignments with the team; collaborate to proactively avoid repeat problems for future implementations. May create weekly financial milestones, monthly forecasting for revenue recognition, and end-of-month project percent complete. May create forecasts of revenue for projects. Performs all other duties as assigned. Qualifications
B.A. or B.S. degree with PMP and/or CSM certifications 2-4 years of experience in Project Management Master’s Degree preferred Advanced skills in project management and implementation processes and methodologies (including PMBOK and SCRUM) Demonstrated leadership experience in managing complex teams and clients Proven track record contributing, creating, and implementing project management processes and methodologies Advanced experience with deploying, configuring, and/or managing PM tools for schedules, milestones, risks, issues, forecasts, and progress
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Sprachkenntnisse
- English
Hinweis für Nutzer
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