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Desktop Support Analyst, Microsoft & IOS Focus, ProgressionTECO EnergyUnited States

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Desktop Support Analyst, Microsoft & IOS Focus, Progression

TECO Energy
  • US
    United States
  • US
    United States

Über

Desktop Support Analyst
Our people power everything we do. At Tampa Electric, dependable electricity starts with dedicated individuals whose talent, skill and passion drive our success. Join us and build a rewarding career with competitive pay, comprehensive benefits and a culture that supports your growth. Your potential finds its purpose at Tampa Electric. This position can be hired at any level within the job family progression, based on education and experience, but ideally seeking to hire at the Sr. level. Focus areas include Microsoft and IOS. The Desktop Support Analyst has a primary function to provide personalized service to business partners by identifying sources of customer technology-related problems and providing a resolution. Possess a strong technical understanding of the various hardware, software and networking systems. Primary duties and responsibilities include determining the appropriate course of action within the incident management process, working under limited supervision on non-routine, moderately technical assignments, providing a solution to technology related problems, issues and questions, and utilizing and updating knowledgebase. TECO offers a competitive benefits package including salary, 401k savings plan with company matching, pension plan, paid time off, paid holiday time, medical, prescription drug and dental coverage, tuition assistance program, employee assistance program, wellness programs, on-site fitness centers, bonus plan and more.
  • United States

Sprachkenntnisse

  • English
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