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Sales Support Representative - ePlus Inc. | Remote
- Denver, Colorado, United States
- Denver, Colorado, United States
Über
Key Details
Job Title : Sales Support Representative
Employer : ePlus Inc.
Location : Remote (Colorado, Mountain & Pacific Time Zones)
Salary : $19.23 – $28.85 per hour (commissions and discretionary bonuses possible)
Contract Type : Full-Time, Permanent
Benefits : Employee stock purchase plan, 401(k), paid time off, medical and financial benefits
Work Location : Remote
Role Overview The Sales Support Representative will ensure smooth order processing, invoicing, and customer communication. Responsibilities include managing purchase orders, resolving issues, assisting with quoting, and offering add-on opportunities to customers. The role requires strong communication skills, IT knowledge, and the ability to multitask in a fast-paced environment.
Key Responsibilities
Place customer purchase orders accurately into the system
Follow up on orders to ensure timely delivery
Manage open orders to ensure expedient and accurate fulfillment
Confirm invoicing activity is timely and accurate
Resolve problems proactively at customer and supplier levels
Learn vendor programs to source products at advantageous prices
Assist customers with returns, inquiries, and information requests
Develop relationships with sales, vendors, and internal departments
Assist with quoting and offer add-on opportunities (warranties, service agreements, accessories)
Communicate professionally with internal and external customers
Handle projects and additional responsibilities as assigned
Required Skills and Experience Essential
Bachelor’s degree preferred (minimum diploma in business or related field acceptable)
1+ years of sales or customer service experience
Knowledge of computers, networking, and IT industry
Excellent communication and phone skills
Strong prioritization and multitasking abilities
Team player with a positive attitude
Proficiency in Microsoft Office Suite
Position Specifics
Salary range: $19.23 – $28.85/hour (final offer based on experience, skills, certifications, and location)
Compensation may include commissions and discretionary bonuses
At-will employment with potential for salary adjustments based on performance or market factors
What We Offer
Full range of medical, financial, and other benefits
401(k) eligibility
Employee stock purchase program
Paid time off (vacation, sick time, personal leave)
Reasonable accommodations provided as required
Corporate Values
Respectful communication and cooperation
Teamwork and employee participation
Work/life balance support
Community engagement and positive impact
Equal Opportunities ePlus Inc. is an equal opportunity employer committed to diversity, inclusion, and belonging. Applications are welcomed from all qualified candidates regardless of race, gender, age, disability, veteran status, or other protected classifications.
How to Apply Click here to Apply via the ePlus Inc. careers portal .
Application Deadline Not specified – applications reviewed on a rolling basis.
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Sprachkenntnisse
- English
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